| How might data be collected for this target response? | Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured. |
|---|---|
| More frequent in-vivi observations, interviews | 1. Self monitoring |
| Interview Supervisor, performance evaluations, checklists and performance feedback | Increase supervisor presence if needed, highlight high performance, catch staff in vivo performance for positive reinforcement, provide reinforcement for achievement as a group performance |
| Supervisor uses a checklist to record the occurrence / non-occurrence of essential work responsibilities. | Staff "caught being good" style raffle. |
| self monitoring | |
| collect data on how often the consumer protocol is followed, how much the staff are talking to each other instead of with clients | - have a meeting with the staff and let them know what has been observed and how it is not appropriate. Sometimes this is enough for staff to change their behaviour. - Implement a token reward system for staff who implement consumer protocol often and accurately and interact more with the clients instead of other staff - Implement a punishment system for staff who continue not following protocols. Perhaps 3 demerit points result in termination. |
| Retraining | -easier data collection |
| self monitor | training checklists |
| IOA Data | Discuss concerns, importance of data collection with staff |
| self-monitoring and direct obsercation | Training and consequences |
| The data itself should be an indicator of its recording. | Speak with the team and remind them about the importance of data collection and the consequences of unprofessionalism. |
| staff training | staff training, resource mamangement, professional developent |
| Electronically | Prompts, visuals, checklists, increased supervisor presence |
| take data at the same time to check for accuracy | reduce task effort, reduce adversive task, increase supervisor presence, active feedback |
| To address the problem, you’ll want to measure both whether data collection is happening and what factors might be competing with it. | 1. Make It Easier to Do the Right Thing Add clear, color-coded tabs or labels for each client. Provide pens, clipboards, and pre-filled sections to reduce friction. Goal: Reduce the effort barrier to collecting data. 2. Pair Data Collection With Positive Reinforcement “Team A had 100% data today—great job staying client-focused!” Public reinforcement boards or token systems tied to team performance. Goal: Increase positive consequences for desired performance. 3. Increase Buy-In With Brief Trainings or Refreshers Use case examples showing how data led to better lives for clients. Goal: Shift culture toward valuing data as a direct client support. 4. Add Scheduled Times or Reminders for Data Entry Use visual reminders (posted signs, sticky notes, phone timers). Goal: Reduce competition from distractions by embedding data into the schedule. 5. Monitor and Give Private, Constructive Feedback “I noticed no data was collected for Client X this morning—let’s problem-solve why.” Goal: Add mild accountability without creating a punitive tone. 6. Tie Data Collection to Performance Evaluations Tracking completion rates weekly Using it as part of staff evaluations or coaching plans Goal: Ensure consequences are consistent with job expectations. 7. Reassign Responsibilities / Revise Team Roles Goal: Preserve quality and integrity of programming when all other options have failed. |
| Checklist | Increased supervisor presence |
| Check-ins and observation | |
| observation, checklists, self-reporting | modeling, observe and provide feedback, self-report, checklists, |
| checklists | Self monitoring checklist |
| increased superviser presence | reduce task effort, regularly highlight task outcomes |
| Hmm | Reduce task effort |
| Performance Consequences, Effort & Competition | Effort: make data collection easier through creating a systematic way to take data (using cell phone, iPad, or data sheets) |
| Frequency Data: Track how often the staff collects data, engages in professional interactions with clients, and uses the protocol binders throughout the day. This could be done with tally marks or logs by a designated observer. Interval Recording: Implement time-based intervals (e.g., 10-minute intervals) where an observer records if staff are following the appropriate procedures. This method provides a snapshot of how often the desired behaviors (data collection, professional interactions) occur in a given period. Permanent Product Recording: Record how frequently the protocol and data collection binders are being used and refer to these physical items as a measure of behavior. Behavioral Observation: Use a structured checklist to observe and document staff behavior during specified intervals, noting whether staff interactions are professional, if data collection occurs, and if binders are being actively used. Staff Self-Report: Periodically ask staff to self-report on their adherence to the data collection protocol and professional interactions, although this would need to be cross-referenced with more objective data. | Training and Feedback (Least Restrictive): |
| Frequency Data: Track how often the staff collects data, engages in professional interactions with clients, and uses the protocol binders throughout the day. This could be done with tally marks or logs by a designated observer. Interval Recording: Implement time-based intervals (e.g., 10-minute intervals) where an observer records if staff are following the appropriate procedures. This method provides a snapshot of how often the desired behaviors (data collection, professional interactions) occur in a given period. Permanent Product Recording: Record how frequently the protocol and data collection binders are being used and refer to these physical items as a measure of behavior. Behavioral Observation: Use a structured checklist to observe and document staff behavior during specified intervals, noting whether staff interactions are professional, if data collection occurs, and if binders are being actively used. Staff Self-Report: Periodically ask staff to self-report on their adherence to the data collection protocol and professional interactions, although this would need to be cross-referenced with more objective data. | Training and Feedback (Least Restrictive): |
| percent of data collected | reinforcement for highest data collection |
| live observations while taking comparative data at the same time. BST | Checklists, Detailed instructions, sample videos with sessions modeled, check-in/check-out system, en vivo observations and feedback, en vivo modeling. |
| How might data be collected for this target response? | Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured. |
