How might data be collected for this target response?Random checks, checklist for accountability, retraining with staff
Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured.

Staff incentive program for documenting and implementing.
Model with staff and show validity of the intervention.
Staff checklists for accountability.
Staff corrective action.