| How might data be collected for this target response? | Create clear consumer protocols =assess whether these are easy to understand. Also observe how often team members get observed by their managers whilst on job |
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| Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured. | Least restrictive : self monitoring to improve fidelity with programme |
