How might data be collected for this target response?Direct observations or video to reduce likelihood of effects of bias
Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured.

Motivation for staff through reinforcement for completing various job tasks
Graphed data without names presented (group contingency)
Graphed data with names presented (individual)
Consequences for tasks not completed, including posted data and identified performance improvement plan