How might data be collected for this target response?The data itself should be an indicator of its recording.
Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured.

Speak with the team and remind them about the importance of data collection and the consequences of unprofessionalism.