How might data be collected for this target response?Interview staff- are there other tasks that are competing with the data collection
Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured.

Self- reflection survey
Re-train the skill with feedback
Performance review by supervisor with action plan