Which of the following apply to this problem scenario?
  • Inclusion context is not an ideal fit
  • Program supports are needed
Identify some solutions that might work for this problem. Be as specific as you like, adapting course solutions so they fit the problem best.

Inclusion context is not an ideal fit: The type of work (stocking) does not match John’s vocational preferences (customer contact). This mismatch fuels distraction and decreases engagement.

Program supports are needed: His distraction around customers shows he needs job-embedded supports to maintain performance and build skills.

Adaptations are needed: The job can be adapted to better fit his strengths—either by modifying the stocking role or creating hybrid duties that build toward his checkout goal.