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Which of the following apply to this problem scenario?
  • Inclusion context is not an ideal fit
  • Learner is not engaging with environmental cues; seems lost or overwhelmed
  • Program supports are needed
Identify some solutions that might work for this problem. Be as specific as you like, adapting course solutions so they fit the problem best.

Reassess the setting as it may not be a good fit. Provide behavior supports and training for job coach to improve attending. Assess learner's readiness for other jobs that provide more interaction with customers in this setting. Discuss his desire with the work supervisor.