SUGGESTED RESPONSES

Problem-solving step Your response Response example
Identify the problem

Ken does not have enough time for all the supervision he has committed to provide.

Ken’s responsibilities have increased but no room has been made in his schedule.
Relevant ethical codes

5.02
5.06

5.02 Supervisory Volume – Ken’s volume of supervision has exceeded his ability to be effective.
Consider dimensions of the problem

Ken needs to supervise the crisis first, then he needs to address with his company the supervision of others.

Ken has responsibilities to both his clients and his trainees. His workload has exceeded his ability to be effective as a supervisor.
Consider courses of action & potential consequences

Ken needs to modify his schedule to allow for the supervision without having too many on his load. He also needs to provided frequent supervision and feedback to be effective.

Decrease client caseload – Ken could take a look at his client caseload and see about transferring some cases to a colleague. This course of action would affect the most people, as his clients’ families, support staff, and school/work personnel have relationships with Ken.
Select a course of action Ken considers how the standards encourage trainees to work with more than one supervisor. He asks his director about bringing in an additional BCBA to help with supervision.
Implement and evaluate course of action The director was responsive to Ken’s request. There was a part-time BCBA who had availability and interest in becoming a supervisor. Moving forward, the supervision case assignments will be adjusted to allow for more room in Ken’s schedule.