|Problem-solving step||Your response||Response example|
|Identify the problem||
Ken does not have enough time for all the supervision he has committed to provide.
|Ken’s responsibilities have increased but no room has been made in his schedule.|
|Relevant ethical codes||
|5.02 Supervisory Volume – Ken’s volume of supervision has exceeded his ability to be effective.|
|Consider dimensions of the problem||
Ken needs to supervise the crisis first, then he needs to address with his company the supervision of others.
|Ken has responsibilities to both his clients and his trainees. His workload has exceeded his ability to be effective as a supervisor.|
|Consider courses of action & potential consequences||
Ken needs to modify his schedule to allow for the supervision without having too many on his load. He also needs to provided frequent supervision and feedback to be effective.
|Decrease client caseload – Ken could take a look at his client caseload and see about transferring some cases to a colleague. This course of action would affect the most people, as his clients’ families, support staff, and school/work personnel have relationships with Ken.|
|Select a course of action||Ken considers how the standards encourage trainees to work with more than one supervisor. He asks his director about bringing in an additional BCBA to help with supervision.|
|Implement and evaluate course of action||The director was responsive to Ken’s request. There was a part-time BCBA who had availability and interest in becoming a supervisor. Moving forward, the supervision case assignments will be adjusted to allow for more room in Ken’s schedule.|