Problem-solving step Your response Response example
Identify the problem

Ken has committed to too many tasks. He is not able to effectively provide supervision.

Ken’s responsibilities have increased but no room has been made in his schedule.
Relevant ethical codes

5.02 5.04

5.02 Supervisory Volume – Ken’s volume of supervision has exceeded his ability to be effective.
Consider dimensions of the problem

Ken cannot effectively provide supervision, train new behavior therapists, and provide treatment to the client in crisis. Due to his volume of work he is not able to provide his best.

Ken has responsibilities to both his clients and his trainees. His workload has exceeded his ability to be effective as a supervisor.
Consider courses of action & potential consequences

Ken needs to delegate some of his tasks to another qualified BCBA. Due to cancelling supervision meetings the supervisee may not meet all requirements which will result in the inability to become certified. If Ken is not able to provide the client in crisis with the necessary amount of hours the client is put in danger. The RBTs that need training may not be trained and/or evaluated appropriately and effectively which will breach treatment integrity.

Decrease client caseload – Ken could take a look at his client caseload and see about transferring some cases to a colleague. This course of action would affect the most people, as his clients’ families, support staff, and school/work personnel have relationships with Ken.
Select a course of action

Ken needs to delegate some tasks that he cannot effectively complete to another BCBA who is competent. Going forward Ken cannot commit to more tasks than he can handle.

Ken considers how the standards encourage trainees to work with more than one supervisor. He asks his director about bringing in an additional BCBA to help with supervision.
Implement and evaluate course of action

It is necessary that Ken makes all of the necessary changes immediately due to the impact of the supervisee, client, and RBTs who need training.

The director was responsive to Ken’s request. There was a part-time BCBA who had availability and interest in becoming a supervisor. Moving forward, the supervision case assignments will be adjusted to allow for more room in Ken’s schedule.