How might data be collected for this target response?staff performance checklists
Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured.

Self monitoring daily checklists
"stars" on a board for peak performers
one on one meetings to discuss improvement plans