How might data be collected for this target response?Directly observe the program staff when they are supposed to be collecting data
Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured.

Provide employee feedback
Examine the reponse effort required to complete the task
Share data with program staff about effects of task completion related to reduction in client behaviors of concern