How might data be collected for this target response?Discuss with staff the importance of the consumer protocol and data collection binders
Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured.

Let staff know that data is the way decisions are made and revie the protocol for data collection.