How might data be collected for this target response?Collect duration data on length of time staff spend collecting data and interacting with clients vs. interacting with each other, pull and review each binder daily and track if data was collected the day prior
Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured.

Positive post-it notes on each binder that indicates data was correctly and appropriately collected
Provide visual of calendar with documented percentage of clients who received appropriate services (as per data collection and observation)
Provide direct feedback on performance to staff individually and privately