How might data be collected for this target response?Staff could take duration data on engagement with the clients, or time spent working on student programming
Identify several interventions that might help improve response rates. Place them in order with the least-restrictive at the top so that the interventions may be introduced systematically, adding more restrictive / less favorable interventions after the outcomes of less restrictive options have been measured.

Setting up meetings to build rapport and establish buy in with the staff. Create staff checklists which can give staff the opportunity to receive praise or other desirable outcomes. If performance does not improve, increase supervision hours and provide more frequent feedback, praise and constructive. If performance still does not improve create performance improvement plans which dictate clear consequences for continued performance issues