| Which of the following apply to this problem scenario? |
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| Identify some solutions that might work for this problem. Be as specific as you like, adapting course solutions so they fit the problem best. | If John can get a 'foot in the door' by beginning with shelf stacking, he will need explicit instruction for what appropriate behaviours are required for the role, i.e., taught to say hello and have a couple of brief exchanges with a person, before returning to the job at hand. He might need to be provided with feedback while he adjust to the level of interaction that is appropriate for the role. He could be provided with 'interaction breaks' where he gets the need for people contact and conversation met and he might be trialled on the checkouts as well, especially being considered to fill in for those when they are not able to make their shift. |
