Feedback Trouble: 2

Your response Response example
What is happening, or failing to happen, that is causing the trouble?

The supervisor is not being direct, and may not have clearly written/expressed time boundaries concerning non-urgent client matters.

The supervisee does not know the rules for communicating with the supervisor and the supervisor is not providing direct feedback.
How might the supervisor go about improving this situation?

The supervisor should create a hierarchy of communication needs and clearly explain this hierarchy and examples of what constitutes each level in day-to-day practice and concerning questions that arise.

Provide clear rules for communicating and include many examples, then provide immediate feedback that is direct when an unnecessary text is sent in the future.