Decision-Making Skills: Scenario 2

Your response Response example
Was this response problematic with regard to ethics, professionalism, or the client’s treatment program?

Ethics: The grandmother, if not originally identified as a relevant individual when discussing treatment, would not be provided protected health information or predicted outcomes.

Yes. Confidentiality was not maintained and predicting outcomes is also an ethical concern. Also, forecasting outcomes damages credibility and rapport with the caregivers.
When/how might feedback be delivered by the supervisor?

The feedback would need to be delivered after the phone call with the upset parent.

During the supervision meeting the supervisor might review the ethics codes that were violated and provide modeling/rehearsal/feedback of how to respond in that situation for the future
What types of additional training might improve this supervisee’s performance?

Discuss and remind the supervisee of the need for protecting confidential information. Give a set answer such as: I am only allowed to discuss (client’s name) progress with (parent).

HIPAA rules, how to respond to difficult questions, how to approach unexpected scenarios in the field, limitations of forecasting outcomes