| Your response | Response example | |
|---|---|---|
| Was this response problematic with regard to ethics, professionalism, or the client’s treatment program? |
Ethics: The grandmother, if not originally identified as a relevant individual when discussing treatment, would not be provided protected health information or predicted outcomes. |
Yes. Confidentiality was not maintained and predicting outcomes is also an ethical concern. Also, forecasting outcomes damages credibility and rapport with the caregivers. |
| When/how might feedback be delivered by the supervisor? |
The feedback would need to be delivered after the phone call with the upset parent. |
During the supervision meeting the supervisor might review the ethics codes that were violated and provide modeling/rehearsal/feedback of how to respond in that situation for the future |
| What types of additional training might improve this supervisee’s performance? |
Discuss and remind the supervisee of the need for protecting confidential information. Give a set answer such as: I am only allowed to discuss (client’s name) progress with (parent). |
HIPAA rules, how to respond to difficult questions, how to approach unexpected scenarios in the field, limitations of forecasting outcomes |
