Applications of New Code and Supervision 3

 Your responseResponse example
Should he giver her more time or tell her no?

Yes, he should.

Tell her no (Standard 4.03)
How might he go about pushing back and refuse to accept the new caseload?

Having a professional conversation.

Document his response by writing her an email. Attach the assessment of his time that he previously completed and the date at which he gave it to her. Also provide a copy of the ethics code and explain that his certification is maintained contingent on compliance with the Code.

To soften the conversation, he could give her an advanced warning that he cannot accept the caseload for ethical reasons and that he will be sending an email with documentation of why