|Problem-solving step||Your response||Response example|
|Identify the problem||
Large volume of work.
|Jack’s responsibilities have increased but no room has been made in his schedule.|
|Relevant ethical codes||
|5.02 Supervisory Volume – Jack’s work responsibilities have increased, and now his supervision commitments have exceeded his ability to be effective.|
|Consider dimensions of the problem||
No foreseeable extra staff member to reduce caseload.
|Jack has responsibilities to both his clients and his trainees. His workload has exceeded his ability to be effective as a supervisor.
It would be an ethics violation for Jack to abandon his clients or his trainees
|Consider courses of action & potential consequences||
Inform their employer
|Decrease client caseload – Jack could ask his employer to share the extra responsibilities with other behavior analysts, or temporarily cut his billable hours to the minimum necessary
Share supervision – Jack is the only behavior analyst supervisor so this is really not an option
|Select a course of action||
Hire another BCBA
|Jack might decide to present the problem as an urgent ethics issue to his director and urge that they contract with a staffing agency to fill the position with a BCBA who can take on the extra client cases while they continue the search for a permanent replacement.|
|Implement and evaluate course of action||The director is responsive to Jack’s request and Jack receives relief from the extra work within about a week.|