Incorporate Social Elements into Stocking Tasks:
Give John roles that include brief, appropriate social interaction. For example, he could help greet delivery staff, assist a staff member restocking customer-facing areas, or answer basic customer questions under supervision.
Create a Reinforcement System Linked to Social Goals:
Set up a clear reinforcement system: if John stays on-task for a set time, he earns a short break where he can interact socially (e.g., talk with a coach, engage in a customer service simulation). This builds motivation while reinforcing focus.
Use a Task Schedule with Visual Reminders:
Provide a visual or written checklist to help John stay on track with stocking. Include a cue like "focus zone" or a reminder to "check off tasks" before taking a social break.
Teach Self-Monitoring:
Train John to recognize when he is getting distracted and practice redirecting himself. This might involve a cue card with a self-question like, “Am I working or watching?” or using a tally counter to track times he redirects himself independently.
Job Carving or Role Adjustment:
Collaborate with the placement coach to explore ways to “carve out” a more socially engaging task within the store. For example, maybe he can do customer bagging during slower periods or assist with greeting during certain times.
Simulated Customer Interaction Training:
Since John wants to work checkout, develop a simulated checkout scenario as a reward or enrichment activity. It will allow him to build skills he’s motivated to develop, while showing staff he can eventually handle that role.
Coach and Staff Collaboration:
Work with the job coach to ensure they understand John’s strengths and how to provide brief, structured social opportunities that don’t derail his work.
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